Ditch the Label Ltd (‘DTL’) acknowledges our duty of care to safeguard and promote the welfare of children, young people and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice and Charity Commission requirements. DTL further recognises our responsibility to safeguard our staff, trustees and volunteers.

For an easy read version of this policy, please click here.

This policy recognises that the welfare and interests of children, young people and vulnerable adults are paramount in all circumstances. It aims to ensure that regardless of age, disability, gender, gender identity,  gender expression, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, colour, ethnic or national origin, religion or beliefs, sex, sexual orientation, sexual identity, socio-economic background; all children, young people, and vulnerable adults:

  • Will have a positive and enjoyable experience with DTL in a safe and child/young person centered environment; and
  • Are protected from abuse whilst participating in any activity or event provided by DTL. We acknowledge that some children, young people and/or vulnerable adults can be particularly vulnerable to abuse and we accept the responsibility to take reasonable and appropriate steps to ensure their welfare.

DTL will act promptly and appropriately if any safeguarding concerns are raised, regardless of whether they are in direct relation to our relationship or contact with the child, young person or vulnerable adult.

As part of our Safeguarding Policy DTL will:

  • Promote and prioritise the safety and wellbeing of children, young people and vulnerable adults;

  • Ensure all staff, volunteers and trustees understand their roles and responsibilities in respect to safeguarding and are provided with appropriate learning opportunities to recognise, identify and respond to signs of abuse, neglect and other safeguarding concerns relating to children, young people and vulnerable adults;

  • Ensure appropriate action is taken in the event of safeguarding concerns and that support is provided to the individual/s who raise or disclose the concern; 

  • Ensure that confidential, detailed and accurate records of all safeguarding concerns are maintained and securely stored. DTL maintains a welfare log which is used to log possible/suspected safeguarding concerns arising from a conversation, suspicion or observation of an emerging pattern of concerning behaviour, where there isn’t an immediate risk of harm but which requires further action or monitoring by the DSL; 
  • Endeavour to prevent the employment/deployment of unsuitable individuals by adhering to Safer Recruitment Procedures (see ‘recruitment and training’ below) ;and

  • Ensure robust safeguarding arrangements and procedures are in operation. This policy along with DTL’s other policies, procedures and codes of conduct and behaviour will be widely promoted and are mandatory for everyone involved in DTL.

Failure to comply with this policy will be addressed without delay and may ultimately result in dismissal / exclusion from the organisation.

Sharing information about child protection and good practice with: 

Children, young people, vulnerable adults, staff, volunteers and trustees

Good communication is essential in any organisation. Within DTL every effort will be made to ensure that, should individuals have concerns, they will be listened to and taken seriously. It is the responsibility of the management to ensure that information is available to, and exchanged between all those involved in this organisation and its activities. Some information is confidential and should only be shared on a strictly need-to-know basis. DTL adheres to the principles of Working Together to Safeguard Children.

DTL assures full compliance with the duties of confidentiality and protection of privacy of the personal data of minors by adopting the technical, organisational and security measures necessary to prevent unauthorised access, alteration, loss or disclosure in accordance with the Data Protection Act 1998 and GDPR. Please see our privacy policy for further information.

Disclosure of Sensitive Information

Information sharing is a vital element in improving services. DTL understands the importance of sharing information that could be considered sensitive.

Consent is required for any act of sharing information that surrounds a minor or vulnerable adult, unless there is reasonable cause to suspect that a child or vulnerable adult is suffering, or likely to suffer, significant harm. For example: to suffer significant harm in the form of physical, sexual, emotional abuse or neglect.

In cases of emergency DTL may pass on the IP address of service users on to the appropriate police authority in order to get help to them as soon as possible.

Children and Young People

Children and young people have a right to information, especially any information that could make life better and safer for them. DTL will act to ensure they have information about how, and with whom they can share their concerns, complaints and anxieties.

Vulnerable Adults

Vulnerable adults have the right to have alleged incidents recognised and taken seriously, to be involved in any reporting process as appropriate and to be informed of the outcome.

Children, young people and vulnerable adults have the right to receive fair and respectful treatment throughout.

When sharing information, DTL personnel will be sensitive to the level of understanding and maturity, as well as to the level of responsibility, of the people with whom they are sharing.

Parents / Guardians

Parents / persons with parental responsibility are ultimately responsible for their children’s welfare at all times, and they should be assured that their children are involved with a credible organisation.

Recruitment and Training

Following carefully the procedures for recruitment and selection of staff, volunteers and trustees, DTL operates employment and supervision procedures that ensure the highest priority is given to issues relating to child protection and vulnerable adults. Each new member of staff, volunteer or trustee is required to undergo a police check (DBS Disclosure) as part of our recruitment policy and to undertake a periodic DBS Disclosure refresh every two years. This is in addition to following wider safer recruitment principles, which include the taking up of independent references.

DTL is committed to providing effective management and encourages the development of staff and volunteers through its ongoing support, supervision and training.

  • Inductions: each new member of staff or volunteer is made familiar with DTL’s policies and procedures including (but not limited to) Safeguarding Policy, Vulnerable Adults Protection Policy, Acceptable Internet and Email Use Policy and Code of Conduct;
  • Appraisals: each new member of staff undergoes informal appraisals during weeks 4, 8 and 11 followed by a week-12 formal appraisal, then 6 month and annual appraisals.
  • Every member of staff is required to attend safeguarding training delivered by their Local Safeguarding Children Board at the beginning of their employment and with appropriate, periodic refreshers. This will be arranged by DTL.
  • All trustees are required to take part in safeguarding training organised by DTL.

The DTL management team take responsibility for the training needs of staff and volunteers. Each individual however, also plays a part in identifying areas they feel they require training in.

There are set training periods throughout the year; however, we also encourage and support individuals to procure training opportunities that will enhance their abilities to serve the charity and its beneficiaries.


In cases of concern, or if it comes to light that a child, young person or vulnerable adult is in a dangerous situation or is at risk of harm or abuse, DTL’s Designated Safeguarding Lead is as follows:

Sue Jones. (Deputy CEO)

Ovest House, 3rd Floor, 58 West Street, Brighton. BN1 2RA.

Telephone: 01273 201129 / Mobile: SUPPLIED

Email: [email protected]

In situations where the DCEO cannot be reached then the following person should be contacted:

Liam Hackett. (Chief Executive Officer)

Ovest House, 3rd Floor, 58 West Street, Brighton. BN1 2RA.

Telephone: 01273 201129 / Mobile: SUPPLIED

Email: [email protected]

In situations where further advice and/or intervention is needed we would refer to the following agencies in the first instance.


Brighton and Hove LSCB and follow the procedures for: Front Door for Families (‘FDFF’)

If there are safeguarding risks and immediate concerns we will always contact FDFF for advice. FDFF brings together a team of multi-disciplinary professionals from partner agencies into the same room to deal with all safeguarding concerns; i.e. where someone is concerned about the safety or wellbeing of a child. Information will be collated securely to assess risk and decide what action to take.

Contact to FDFF is prioritised using a RAG rating (Red / Amber / Green) to decide the most appropriate interventions for the child’s identified needs.

RED: There is a potential child protection issue (e.g. serious injury to the child): 

Requires immediate action – expected within four hours.

AMBER: There are significant concerns but immediate action is not required (e.g. ongoing domestic violence issues in the household): Requires action within 24 hours.

GREEN: There are concerns regarding a child’s wellbeing but these do not meet statutory requirements (e.g. poor school attendance): Requires action within 72 hours.

TEL: 01273 290400

EMAIL: [email protected]


Front Door for Families. C/O Whitehawk Community Hub and Library

179A Whitehawk Road, Brighton. BN2 5FL



Adult Social Care and follow the procedures for: Access Point

TEL: 01273 295555

MINICOM: 01273 296205

SUSSEX POLICE: 0845 60 70 999 (in an emergency call 999) 

EMAIL: [email protected]


2nd Floor, Bartholomew House

Bartholomew Square, Brighton. BN1 1JP



01273 335905

If a child is in immediate danger or left alone, you should call the police or ambulance on 999


Doctor Safeguarding Children: 01273 238703

Nurse Safeguarding Children: 01273 238703 / 07770 381421

Brighton & Hove Police Child Protection Team: 101 (and ask for Brighton SIU)


If your concerns or suspicions are about a colleague or professional / carer (including volunteers), you must report them.

Talk to a Designated Professional (assuming they aren’t implicated), if they are, talk to the LADO  (details below).


Darrel Clews

Tel: 01273 295643 / 07795 335879

Email: [email protected]

Detailed records will be kept of any concerns and/or reporting (including action taken and outcome).

Such information will be treated as sensitive and confidential and stored appropriately.

Monitoring and Review

This Policy will be reviewed by DTL management:

  • To reflect any changes in legislation and/or government guidance;
  • As required by the local councils, the Charity Commission and/or as a result of any other significant change or event.

This monitoring will apply to the practices of all staff, volunteers, trustees and the provision of services.

It is the responsibility of every individual to ensure the practical application of this policy.

Ditch the Label Ltd are also committed to reviewing our policy and good practice annually.